is Ranked #10 of 44 Restaurants in Lower Doon Kitchener.
Some say it is painful, encouraging.
The Latest Review: ★
Sent on the 28th of October, 2016
Sorry...have really tried, but your new system does not work most of the time. There is a excellant hostess at this location who helps to sort out how to use the new order system. Wonderful that order gets in quick, but there is no organization on your wait for order to be picked up. The customers mill around like cattle waiting to be fed.
Rank #10 of 44
Today I get my order in for Black Tea and Muffin, (which by the way you have to order tea and muffin by ordering muffin and upgrading). I do my wait in line, and yes it is obvious they have Managers and such trying to help get orders out faster, but...
Very pleasant attendent informs me she is very sorry but you have no black tea or the muffin that I requested...okay things happen, and I know it is only 2 pennies but your machine wants credit which takes 1.77 and your credit is 1.75 cash. Maybe inconsequential but added to the other "small" issues with this order system, not encouraging.
This is the first time I have written a negative review, I am not sure what I expect you to do with this other than maybe reconsider your new counter service plan. It puts your staff in a very hard position of dealing with a impersonal system that is not faster for anyone.
Ranking of nearby Restaurants
|1||Pinos Pizza Restaurant, 2480 Homer Watson||4.75|
|2||ECS Coffee Inc., 4391 King St. E.||4.50|
|3||Landmark Theatres, 135 Gateway Park Dr.||4.00|
|4||Mandarin Buffet, 4220 King St. E||3.89|
|5||The Pita Factory, 4283 King E||3.75|
|6||Kelsey's Restaurant, 4391 King Street East||3.67|
|7||Pioneer Bar-B-Q, 25 Sportsworld Dr||3.50|
|8||Modern India Restaurant, 4355 King St. E.||3.25|
|9||Williams Coffee Pub, 4500 King St E||3.00|
|10||McDonald's Restaurant, 2410 HOMER WATSON BLVD||2.67|
|11||East Side Marios, 135 Gateway Park Dr||2.50|
|12||Johnny Rocco's Italian Grill, 509 Wilson Ave||1.65|
|13||Zehrs, 123 Pioneer Park||1.55|
|14||McDonalds Restaurant, 40 Sportsworld Dr||1.53|
|15||Mango King, 2480 Homer Watson Blvd||1.28|
|16||McDonald's, 40 Sportsworld Dr.||1.00|